Refund & Cancellation Policy
All payments are final. You can cancel any time, and your plan runs until the end of the period you paid for.
Effective Date: November 2, 2026
GMB Toolkit is operated by SAER Technologies Pvt. Ltd., Jaipur, Rajasthan, India. This policy applies to all payments made on gmbtoolkit.com. Payments are processed by Razorpay.
You can try GMB Toolkit on the free plan before you pay, so please make sure a paid plan suits you first.
1 No Refunds
We do not give refunds. This covers plan fees, renewals, wallet top-ups, credit packs and NFC products, whether fully used, partly used or not used at all. Unused days of a plan are not refunded if you cancel or change plans.
This does not affect any right you have under Indian law that cannot be excluded.
2 Cancelling a Plan
- You can cancel at any time by turning off auto-renew in Billing, or by emailing contact@saertechnologies.com.
- Your plan stays active until the end of the period you paid for. After that, your account moves to the free plan.
- If an automatic renewal fails, your plan stays on for a short grace period and then moves to the free plan.
3 Failed Payments
If your bank debits you but the payment fails, the money is not received by us. Your bank or Razorpay normally returns it on its own. If it was received by us but your plan, wallet or credits were not added, send us the payment reference and we will add them to your account.
4 Wallet Balance
Wallet money can be used for plans and credit packs inside GMB Toolkit. It cannot be withdrawn, refunded or transferred.
5 Credits
- Plan credits are given every billing period and reset at the end of it. Unused plan credits do not carry over.
- Extra credits you buy do not expire while your account is open.
- Credits have no cash value.
6 NFC Cards & Stands
Damaged or wrong items are replaced as described in our Shipping Policy.
7 Contact
Billing questions: contact@saertechnologies.com. See also our Terms & Conditions.