Learn how GMB Toolkit collects, uses, protects, and manages your data while helping you manage your Google Business Profile.
Who we are. GMB Toolkit ("we", "us", "our") provides software to connect and manage your Google Business Profile (GBP) locations from a single dashboard — including viewing and replying to reviews, publishing posts, and analyzing insights.
This Policy explains what data we collect, how we use it, how it is protected, and the choices you have. By using our services, you agree to the practices described here.
GMB Toolkit is the data controller for personal data processed through the app. For questions or requests, contact: privacy@gmbtoolkit.com
We use Google OAuth 2.0 to request the minimum necessary access to your GBP. Depending on features you enable, we may request the following scope:
https://www.googleapis.com/auth/business.manage
This allows GMB Toolkit to manage your Business Profile locations, posts, reviews, and insights.
You can review and revoke our access anytime at myaccount.google.com/permissions
When you use AI-assisted replies or suggestions, the text you provide — such as a review and your brand tone — may be sent to our AI processing provider strictly to generate the requested output.
We do not allow providers to train on your identifiable data. You may disable AI features at any time.
We retain personal data for as long as your account is active or as needed to provide the service.
You can request deletion of your account and associated data. We will delete or anonymize data not required for legal or security purposes within 30 days, and backups within 90 days.
We never sell your personal data. We share data only with vetted service providers who act on our instructions, such as cloud hosting, email delivery, logging, monitoring, analytics, payment processing, and AI processing.
A current list of sub-processors is available on request. Where required, we have Data Processing Agreements in place.
Data may be processed in countries other than your own. Where we transfer data internationally, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.
We use strictly necessary cookies for authentication and session management, and optional analytics cookies to improve the product.
You can manage preferences through your browser settings and in-app controls where available.
Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to processing.
To exercise these rights, contact privacy@gmbtoolkit.com. We will verify requests and respond within applicable timelines.
Our use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
We request only the scopes necessary for the features you enable and do not use Google data for advertising.
Our services are not directed to children under 16, and we do not knowingly collect their personal data.
If you believe a child has provided us data, contact us to delete it.
We will post any privacy changes on this page and update the effective date.
Material changes will be notified through email or in-app notices.
Questions or concerns? Email privacy@gmbtoolkit.com